esampark.biz
The Tech Triad for customer work, talent, and MSMEs
eSampark BPO, Medh, and TimezERP — three products, one operating standard.
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Goal Statement
Get StartedAs a trusted partner in technological innovation, eSampark Tech Solutions is dedicated to revolutionizing BPO Contact Center Services, Online Education for Skill Development, and SAAS solutions for MSMEs.
With a foundation of excellence and compassion, we deliver solutions that empower our clients to thrive in a dynamic digital landscape.
Capture & Centralize
Automatically ingest customer work from voice, WhatsApp, email, and chat — one conversation thread across eSampark BPO.
Structure & Collaborate
Organize learners, mentors, and ops teams in Medh — with tagging, handoffs, and shared context that stays with the work.
Analyze & Decide
Surface live numbers in TimezERP — accounts, inventory, CRM, and MIS — so decisions land on the same system of record.
An ISO-certified Tech Triad Organization
- ISO 9001
- ISO 27001
- ISO 27701
- ISO 20000
- ISO 22301
- ISO 10002
- ISO 9001
- ISO 27001
- ISO 27701
- ISO 20000
- ISO 22301
- ISO 10002
How the triad works
Capture the work. Structure the people. Decide on live systems.
Customer service, talent, and MSME systems run on one operating standard — voice to ERP, held to the same ISO bar.
Learn moreElevate customer service
Voice, WhatsApp, chat, and email on one AI-led floor, so every customer conversation stays on the same quality bar.
Enable MSMEs on one ERP
Finance, HR, inventory, and CRM in TimezERP, so growing teams decide on live numbers instead of last month’s spreadsheet.
Three key domains.
We stand at the forefront of technological innovation with a steadfast mission to transform
Skill development, built for every life stage
Medh is eSampark’s EdTech product — mentor-led courses that close the skills gap for learners, institutions, and teams, from early years through working professionals.
SaaS for MSMEs
One ERP. Full visibility. Built for MSMEs.
TimezERP is eSampark’s SaaS platform for finance, HR, inventory, CRM, and MIS — so MSMEs run the business on live data, not last month’s spreadsheet.
Visit TimezERPtimezerp.com
Omni-channel contact center, built for every channel
eSampark BPO brings voice, email, SMS, WhatsApp, live chat, and social into one AI-led platform — so support, sales, and back office stay on the same quality bar.
Visit eSampark BPO- Omni-Channel Support
- Call Center Services
- AI-Powered Solutions
- Technical Support
- Quality Assurance & Monitoring
- Back Office Support
esampark.biz
Our Team
Operators who run contact centers, learning, and technology — plus an advisory board that has lived the industries we serve.
Where industrycompliance comes asstandard
Your work is held to the same bar whether it is a call, a classroom, a ledger, or a system. ISO 9001, ISO 27001, ISO 27701, ISO 20000, ISO 22301, ISO 10002 — quality, security, privacy, continuity, and customer satisfaction are built into how eSampark operates, not bolted on after delivery.