eSampark's Tech Triad

Elevate Customer Service.
Empower Talent.
Enable MSMEs.

Our Core Values

Innovation

Continuously evolving to meet dynamic market needs.

Integrity

Upholding the highest standards of professionalism.

Collaboration

Working together to achieve common goals.

Excellence

Delivering exceptional quality of all our services.

Goal Statement

As a trusted partner in technological innovation, eSampark Tech Solutions
is dedicated to revolutionizing BPO Contact Center Services,
Online Education for Skill Development, and SAAS solutions for MSMEs.

With a foundation of excellence and compassion, we deliver solutions
that empower our clients to thrive in a dynamic digital landscape.

Goal Statement

As a trusted partner in technological innovation, eSampark Tech Solutions is dedicated to revolutionizing BPO Contact Center Services, Online Education for Skill Development, and SAAS solutions for MSMEs.

With a foundation of excellence and compassion, we deliver solutions that empower our clients to thrive in a dynamic digital landscape.

Our Vision

To lead globally in technology-driven BPO services, EdTech skill development, and SAAS solutions for MSMEs, transforming business operations, education access, and connectivity for a future of endless possibilities.

Our Mission

To revolutionize BPO Contact Center Services, Online Education, and SAAS-based technology for MSMEs by providing innovative, efficient, and compassionate solutions. We aim to enhance business efficiency, enable continuous learning, and foster seamless communication, empowering businesses and individuals globally through cutting-edge technology and exceptional service.

Our Vision

To lead globally in technology-driven BPO services, EdTech skill development, and SAAS solutions for MSMEs, transforming business operations, education access, and connectivity for a future of endless possibilities.

Our Mission

To revolutionize BPO Contact Center Services, Online Education, and SAAS-based technology for MSMEs by providing innovative, efficient, and compassionate solutions. We aim to enhance business efficiency, enable continuous learning, and foster seamless communication, empowering businesses and individuals globally through cutting-edge technology and exceptional service.

An ISO Certified Company

Overall, these ISO certifications provide eSampark Tech Solutions with a structured approach to quality, security, service management, business continuity, privacy, and customer satisfaction, enhancing its operational excellence, governance, and compliance efforts.

Three Key Domains

We stand at the forefront of technological innovation with a steadfast mission to transform

Gateway to Exceptional Omni-Channel
Contact Center Solutions.

eSampark BPO

eSampark-BPO offers cutting-edge Omni-Channel AI-based Contact Center Services, integrating Voice, Email, SMS, WhatsApp, Live Chat, and Social Media into a seamless platform.

Our Service Includes:

Ensuring exceptional customer experiences and operational efficiency. Partner with us to elevate your business communication and customer satisfaction.

eSampark EdTech

MEDH, eSampark’s EdTech division, focuses on transforming education through innovative skill development courses.

We cater to online learning platforms and educational institutions, offering tailored solutions that enhance learning experiences and outcomes.

Our mission is to bridge the skills gap, empowering individuals with the knowledge and tools needed for success in the digital age.

Skill Development Courses empowering people across all life stages: from childhood and teens to professionals and homemakers.

All-in-One ERP Solution for MSMEs Business Owners & Decision Makers.

eSampark SaaS Solutions

TimezERP provides robust SAAS-based technology solutions designed specifically for Micro, Small, and Medium Enterprises (MSMEs).

Our product streamlines business operations, enhance productivity, and drive growth through features like ERP integration, financial management, human resource, communications, and customer relationship management.

Empower your business with TimezERP’s innovative solutions to make informed decisions, defying all constraints of space, time & resources.

Our Dynamic Team

Niti-Saxena

Niti Saxena

Director

Neeraj_Narain

Neeraj Narain

Founder & CEO

Jatin_Wadhwa

Jatin Wadhwa

Director of Global Operations

Robinson Emmanuel

Chief Learning & Devt. Officer

Namrathaa Malu

Head of AI and Data Science

Pradnya Thakur

AM – Operations

Nishita Francis

ATL – Operations

Harsh Patel

IT Admin

Vikash Gupta

Web Developer

Nitanshu Saini

Graphic Designer

Esha Bharti

Creative Designer

Advisory Board

Anil-Nayak

Anil Nayak

Advisory Board Member, eSampark Tech Solutions

Upendra-Upadhyay

Upendra Upadhyay

Advisory Board Member, eSampark EdTech Medh

Vikram-Srivastava

Vikram Srivastava

Advisory Board Member, eSampark EdTech Medh

New Perspectives

Our Latest Blogs

Where Innovation Meets Implementation.

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