eSampark's
Tech Triad

Elevate Customer Service.
Empower Talent.
Enable MSMEs.

Core Values

Goal Statement

As a trusted partner in technological innovation, eSampark Tech Solutions
is dedicated to revolutionizing BPO Contact Center Services,
Online Education for Skill Development, and SAAS solutions for MSMEs.

With a foundation of excellence and compassion, we deliver solutions
that empower our clients to thrive in a dynamic digital landscape.

VISION

To lead globally in technology-driven BPO services, EdTech skill development, and SAAS solutions for MSMEs, transforming business operations, education access, and connectivity for a future of endless possibilities.

MISSION

To revolutionize BPO Contact Center Services, Online Education, and SAAS-based technology for MSMEs by providing innovative, efficient, and compassionate solutions. We aim to enhance business efficiency, enable continuous learning, and foster seamless communication, empowering businesses and individuals globally through cutting-edge technology and exceptional service.

An ISO Certified Company

Overall, these ISO certifications provide eSampark Tech Solutions with a structured approach
to quality, security, service management, business continuity, privacy, and customer satisfaction,
enhancing its operational excellence, governance, and compliance efforts.

We stand at the forefront of technological innovation with a steadfast mission to transform

three key domains

eSampark BPO

Gateway to Exceptional
Omni-Channel
Contact Center Solutions.

eSampark-BPO offers cutting-edge
Omni-Channel AI-based Contact Center Services, integrating Voice, Email, SMS, WhatsApp, Live Chat, and Social Media into a seamless platform.

Our services include:
– customer support
– telemarketing
– lead generation
– back-office support.

Ensuring exceptional customer experiences and operational efficiency. Partner with us to elevate your business communication and customer satisfaction.

MEDH, eSampark’s EdTech division, focuses on transforming education through innovative skill development courses.

We cater to online learning platforms and educational institutions, offering tailored solutions that enhance learning experiences and outcomes.

Our mission is to bridge the skills gap, empowering individuals with the knowledge and tools needed for success in the digital age.

eSampark EdTech

Skill Development Courses
empowering people across all life stages: from childhood and teens to professionals and homemakers.

eSampark
SaaS Solutions

All-in-One ERP Solution for MSMEs Business Owners & Decision Makers.

TimezERP provides robust SAAS-based technology solutions designed specifically for Micro, Small, and Medium Enterprises (MSMEs).

Our product streamlines business operations, enhance productivity, and drive growth through features like ERP integration, financial management, human resource, communications, and customer relationship management.

Empower your business with TimezERP’s innovative solutions to make informed decisions, defying all constraints of space, time & resources.

By focusing on these key domains, eSampark Tech Solutions continues to lead in delivering innovative solutions that drive business success and customer satisfaction.

Our Dynamic Team

WhatsApp Image 2024-07-16 at 11.23
Director
Niti Saxena
Jitendra-Tyagi
Director
Jitendra Tyagi
Neeraj_Narain
Founder & CEO
Neeraj Narain
Jatin_Wadhwa
Director of Global Operations
Jatin Wadhwa
Frame 14
Chief Learning & Devt. Officer
Robinson Emmanuel
namrata
Head of AI and Data Science
Namrathaa Malu
Pradnya
AM – Operations
Pradnya Thakur
Nishita
ATL – Operations
Nishita Francis
Harsh
IT Admin
Harsh Patel
vikash
Web Developer
Vikash Gupta
Nitanshu
Graphic Designer
Nitanshu Saini
Esha
Creative Designer
Esha Bharti

Advisory Board

Anil-Nayak
Advisory Board Member, eSampark Tech Solutions
Anil Nayak
Upendra-Upadhyay
Advisory Board Member, eSampark EdTech Medh
Upendra Upadhyay
Vikram-Srivastava
Advisory Board Member, eSampark EdTech Medh
Vikram Srivastava

Our aim is to empower businesses and individuals globally by bridging gaps in accessibility, efficiency, and scalability.